Case Study: Behavior-Based Safety Program Slashes Injury Claims at Orkin
SEAL SmartCard R+ System Dramatically Reduces Accidents and Improves Safety Culture
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AT A GLANCE
CHALLENGES:
-High injury and claims costs, especially in Southeast Division
-Lone workers facing various risks
-Need for a safety program suitable for supervisors with limited safety experience
OBJECTIVES:
-Reduce accident rates and injury claims
-Implement a behavior-based safety program
-Track and quantify program usage and participation levels
SOLUTION:
The SEAL SmartCard R+ System, a customized behavior-based positive reinforcement program
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ABOUT ORKIN
-One of the country's largest pest control firms
-Based in Atlanta, Georgia
-Founded in 1901
-6,000+ technicians nationwide
Orkin aimed to reduce injury claims and improve safety practices among its large workforce of field technicians.
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BENEFITS + RESULTS
Dramatic Reduction in Claims:
51% improvement in the Georgia group (42 claims reduced to 19) over a 4-month period compared to the previous year
Customized Approach:
Program tailored to address specific needs and pinpoint activities relevant to Orkin's operations
Improved Tracking:
Enhanced ability to monitor program usage and participation levels
Comprehensive Roll-out:
Successful implementation across 150+ branches with strong support from Bill Sims team
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TESTIMONIAL
“"You guys were instrumental in setting that up... Bonnie and Dave were just instrumental in us being able to accomplish. They're probably some of the best people I've ever worked with... When you guys come in, you become a partner, and that was a key piece for us.”
-Rudy Fillingham
Safety Professional, Orkin
